Privacy Policy – JKFlavours

JKFlavours is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect the data you provide to us when using our website.

1. Information We Collect

We collect the following types of personal information when you interact with our platform:

Personal Details: Name, email address, phone number, billing/shipping address.
Order Information: Product selection, payment method, transaction history.
Technical Data: IP address, browser type, device details, usage patterns.
Communication Data: Emails, chat records, reviews, or inquiries.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To provide customer service and respond to queries.
To send order updates, shipping notifications, or promotional messages.
To improve our website functionality and user experience.
To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Trusted third-party service providers such as payment gateways, logistics partners, and IT support teams — solely for fulfilling your order or improving service quality.
Government or legal authorities, when required by law or to protect our legal rights.

4. Data Security

We implement strong security protocols to protect your data:

Secure Socket Layer (SSL) encryption for all transactions.
Limited access to personal data only by authorized personnel.
Regular monitoring and updating of security systems.

Despite our efforts, no system is completely secure, and we cannot guarantee absolute protection of your data.

5. Cookies Policy

We use cookies and similar tracking technologies to:

Enhance user experience.
Remember login and cart preferences.
Analyze website traffic and behavior patterns.

You can modify your browser settings to decline cookies, but some features may not work as intended.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices or content of these external websites.

7. Your Rights

As a user, you have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate data.
Request deletion of your personal data (subject to order fulfillment status).
Opt-out of promotional communications at any time.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined above or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

9. Changes to This Policy

JKFlavours reserves the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: support@jkflavours.com
📞 Phone: +91-7889386016
🕒 Support Hours: Mon – Sat, 10:00 AM – 6:00 PM IST